Reference

Terms and Conditions That Govern Your banda88 Account

Before you open an account or make a deposit through DANA, OVO, or GoPay, these terms set out exactly what you agree to and what we commit to in return.

Applies to all accountsDANA, OVO, GoPay deposits coveredEligibility based on local lawUpdates notified via accountIndonesia-region scope

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been actioned incorrectly under them, our support team can walk you through the relevant section. Reach us through the channels below — have your account ID and the specific term in question ready so we can respond without back-and-forth.

Live Chat Open the chat widget inside your account dashboard. Our team can reference the specific clause you are asking about and explain how it applies to your case.

Email Support Send your query to our support address listed in the account help section. Include your registered account name and the clause number for a faster written response.

Account Help Centre Log in and visit the Help section for self-service answers on account conditions, deposit rules, and how DANA, OVO, or GoPay transactions are handled under these terms.

HOW WE HANDLE POLICY

Account Security, Data and Your Rights Under These Terms

These terms are not just rules we enforce — they also define what you can ask of us. Here is how we handle the four areas that matter most to your account.

Account Security Every account is protected with OTP verification on login and sensitive actions. If you suspect unauthorised access, contact us immediately and we will lock the account pending your confirmation.

Data Retention We retain account and transaction data as required by our operating conditions. You may request a summary of the data we hold on your account by writing to our support team.

Cookie and Session Use We use session cookies to keep your account active and preference cookies to remember your lobby settings. You can manage cookie preferences through your browser, though some features may not work without them.

Requesting Term Changes If you wish to dispute how a term has been applied to your account, submit a written request via email support with your account ID. We will review and respond within a reasonable period.

Scope, Eligibility and Payment Conditions

banda88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you create an account with us, regardless of which device you use or which wallet you deposit from. If you fund your account via DANA, OVO, or GoPay, the transaction is subject to both our deposit conditions and the rules of

1
your chosen e-wallet provider. We do not override your wallet provider's own terms — both sets apply. Account eligibility is determined by your location and local law; if access is restricted in your region, these terms do not grant you an exemption. We reserve the right
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to suspend or close any account that we reasonably believe has breached these conditions, including accounts where identity verification has not been completed. Withdrawal requests are processed only after the required verification steps are confirmed on your account page. Any funds deposited through a payment method
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not registered to your account name may be held pending review. We may update these terms at any time; we will notify you via your registered account before material changes take effect. Continuing to use the platform after a notified change means you accept the updated
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terms. Players in Bandung and across Indonesia are subject to the same conditions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

Below are the questions we hear most often about how these terms work in practice — from account eligibility to how deposits via DANA, OVO, and GoPay fit into our conditions.

Yes. Any deposit made through DANA, OVO, or GoPay is subject to these terms alongside your wallet provider's own conditions. Both sets of rules apply at the same time.

Availability depends on local law. If your region restricts access, these terms do not create an exemption. We may close accounts found to be in ineligible regions without prior notice.

We notify you via your registered account before material changes take effect. Continuing to use the platform after that notification means you have accepted the updated conditions.

Withdrawals are processed only after identity verification is confirmed on your account. If your payment method name does not match your account name, the transaction may be held for review.

Submit a written request through email support, including your account ID and the clause in question. We will review the case and respond within a reasonable timeframe.

We retain account and transaction records as required by our operating conditions. You can request a summary of what we hold by contacting our support team directly.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoIndonesia OVO Help 512 AccountRegister InfoLegal Note Indonesia

Terms and Conditions That Govern Your banda88 Account

How to Reach Us About These Terms

Account Security, Data and Your Rights Under These Terms

Common Questions About These Terms

01 Do these terms apply if I deposit using DANA or OVO?

02 What happens if I live in a region where access is restricted?

03 Can banda88 change these terms without telling me?

04 Why was my withdrawal held after I submitted a request?

05 How do I dispute a decision made under these terms?

06 What data does banda88 keep about my account?

Terms & Conditions

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